One Great Family Reviews

Onegreatfamily.com offers several subscription options for accessing its genealogy services. The annual subscription is the most cost-effective at $79.95 per year, which breaks down to about $6.67 per month. For those preferring shorter commitments, there's a quarterly subscription at $29.95 every three months, and a monthly subscription priced at $14.95 per month. New users can explore the services with a 7-day free trial, which requires a credit card to sign up but does not charge until the trial period ends. If a user cancels during the trial, they retain a Free Basic Subscription.

Onegreatfamily.com's popular products and services include the Family Tree Builder, which is a tool that helps users create and expand their family trees. The platform's unique feature is its collaborative online family tree, which merges individual trees into a larger, shared tree, allowing users to discover new connections. Additionally, the service provides genealogy tools for researching and adding information to family trees. Users can search a vast database of pedigree-linked names and receive email notifications about new ancestor matches, enhancing the experience of building a comprehensive family history.

Onegreatfamily.com ensures that all personal information is kept strictly confidential and is not shared with any third parties. Users have the ability to edit their personal details such as address, phone, email address, and password by logging into their account and navigating to the "My Account" tab. The website also provides a privacy policy that users can review for detailed information on how their data is handled. Additionally, the site's design does not adjust for different screen sizes, which may affect the viewing of images on mobile devices, but this does not directly relate to privacy features.

Onegreatfamily.com offers a range of features designed for genealogy enthusiasts. Users can search for family members and automatically build family trees online, leveraging a database of over 251 million submitted names. The platform allows for the integration of new information into existing family trees, with the promise of quick growth by merging with trees from other users. Additionally, there is a surname index to help users start their research, a learning center with tips for improving genealogical research, and newsletters to keep users updated. For those interested in celebrity connections, the site offers a feature to discover famous ancestors. It's important to note that while the site claims to have the largest online family tree, this may require further clarification compared to other services.

To cancel a subscription on Onegreatfamily.com, it must be done by phone with the Billing Department. The process cannot be completed through Customer Service. It is necessary to have the account number and username ready when calling to facilitate a quicker handling of the cancellation request. The Billing Department can be reached at 1-800-489-0932, Monday through Friday, between the hours of 9:00 AM and 5:00 PM Mountain Time. If all agents are busy, leaving a message is an option, and a response should be received within 24 hours.